AI repair triage
Reads every tenant request, works out the trade, urgency and likely cost, and flags real emergencies.
For Landlords
Your rentals, on autopilot
NiceList is the AI property manager for independent landlords. AI triages every repair and sends the right local pro, an AI leasing agent answers renters and books showings, and rent collects itself, all from one dashboard. No leasing office required.
- Free
- for unlimited units
- Automate
- rent collection
- 24/7
- auto-dispatch repairs
How NiceList works for landlords
Your rentals on autopilot. Everything a property manager does, in four simple steps.
4
Approve & relax
Accept the best bid, track work to done, and collect rent on schedule.
3
AI handles repairs
Tenant requests are classified and sent to the right pros automatically.
2
Set your rules
Pick your pro bench, spend limits, and what auto-dispatches vs. needs your OK.
1
Add properties & tenants
Build your lease, invite applicants, and let tenants apply online.
AI that runs the busywork for you
From the first repair request to the next lease, NiceList's AI reads, prices, answers and books, so you just approve.
AI Leasing Chat & Showings
Answers renters about your listings day and night, then books showings on your calendar.
AI renovation planner
Breaks a remodel into trades, estimates each part for your area and collects bids from all of them.
Prices you can trust
Know what fair looks like before you hire, with job details and photos sent to every pro.
Works with your AI assistant
Connect ChatGPT or Claude to request bids, compare them and ask pros questions for you.
AI Receptionist
Picks up day and night, books showings and creates repair requests from tenant calls.
Most of this comes with every plan. AI Leasing Chat & Showings and the AI Receptionist are add-ons, and Premium will include every AI add-on when it launches.
Hear it pick up
Press play to hear your AI Receptionist take a repair call from a tenant.
It picks up
Your NiceList number gets answered day and night, even when you're at your day job.
It books showings
It answers renters from your listings and policies, then books showings on your calendar.
It handles repair calls
Tenants call in a problem. It creates the repair request and sends it out under your rules.
You get the summary
After each call, an email tells you who called and what happened.
Maple Street Rentals
Sample call
0:00 / 0:53
Thanks for calling Maple Street Rentals. I'm the virtual leasing assistant. I can answer questions about the rentals or book you a showing. How can I help? Para español, hable en español.
Hi, this is Alex Rivera. I live in unit 3 at 212 Oak Street, and my kitchen sink is leaking under the cabinet.
I'm sorry to hear that, Alex. Is there a lot of water, or is it more of a slow drip?
Just a slow drip. I put a bowl under it.
Good thinking. How long has it been going on?
Since this morning.
Thanks. Let me get that set up for you.
I've created a repair request for 212 Oak Street, unit 3, and sent it to your landlord's pros. A pro will be in touch, and you can follow it in your NiceList tenant app. Is there anything else?
No, that's great. Thanks.
Thanks for calling. Have a good one. Goodbye.
Emailed to you after the call
Call from Alex Rivera
Alex called about a slow leak under the kitchen sink at 212 Oak Street, unit 3. A repair request was created and sent to your pros.
- Repair request created for unit 3
- Sent to your pros under your rules
- Alex can follow it in the tenant app
Sample call with a made-up landlord and tenant. The receptionist is the real voice your callers hear.
Renters and showings
“Is the two-bedroom still open?”
“Can I see it Saturday?”
“Do you allow pets?”
Repairs
“My kitchen sink is leaking.”
“The heat isn't working.”
“There's water coming through the ceiling.”
Calls for you
“Can I talk to the landlord?”
“I have a question about my lease.”
“Have someone call me back.”
Everything a property manager does — without one
From the first repair request to rent in your account, NiceList runs the busywork so you can own more doors with less hassle.
Repairs dispatch themselves
When a tenant reports an issue, NiceList's AI classifies it, estimates the cost, and routes it to the right pro on your bench — instantly, day or night.
- Auto-classified by trade and urgency
- Auto-dispatch or hold for your approval
- Photos, history and status on every job
Your trusted pros, on one bench
Build a bench of the plumbers, electricians and handymen you already trust — or invite your own offline pros in one click. They bid on your jobs, you pick the winner.
- Invite your existing pros instantly
- Verified license + insurance badges
- Compare bids and pick the best price
You set the rules
Decide what runs on autopilot and what needs your sign-off. Set spend limits per trade so routine fixes just happen and the big jobs wait for you.
- Per-category auto-approve thresholds
- Spend limits you control
- Approve the winning bid in one tap
Rent collection, built in
Set up autopay, track who's paid and who's late, and see it all on one timeline. On Plus, NiceList reminds tenants and follows up on late rent for you, and your tenants never pay a cent to pay.
- Reminders + late follow-ups on Plus
- Autopay + automatic tracking
- Clear late-payment visibility
Know where every dollar goes
Rent coming in, repair costs going out — tracked automatically in one place. See income and expenses per property so you walk into tax season organized, not scrambling.
- Income + expense tracking per property
- Rent received vs. repair costs at a glance
- Clean records ready for your accountant
Every property in one place
Add your properties and units, invite tenants by email, and manage your whole portfolio from a single dashboard — whether you own one duplex or twenty doors.
- Properties, units and tenants organized
- Email tenant invites in minutes
- A public profile to attract renters
Screen on your own Checkr account
Run credit, criminal and eviction checks on your own Checkr account, outside NiceList. Then come back, approve your applicant and start the lease.
- Applications and references in one place
- Your own Checkr account, your own decision
- Approve, then start the lease
Build and sign leases without leaving NiceList
Generate a residential lease template with state-based terms in minutes, download it for attorney review, and collect remote e-signatures from every tenant. The signed PDF lands in everyone's document library automatically.
- Lease templates with state-based terms for all 50 states + DC
- Multi-party remote e-signatures with full audit trail
- Signed PDF saved to landlord and tenant documents
Stay on top of everything
Leases, receipts and warranties filed by property. Real-time chat with tenants and pros. A 24/7 AI assistant and a daily activity timeline so nothing slips through the cracks.
- File manager scoped by property
- Real-time tenant + pro chat
- 24/7 AI assistant and unified activity timeline
On the NiceList
Build a reputation renters actually trust
Every fast repair, returned deposit, and on-time payment you handle on NiceList builds a verified track record — starting today. As the community grows, that record earns you the public On the NiceList badge that helps you attract and keep better tenants.
Sub-48-hour repair responseDeposit-return track recordPreventive maintenance on time
Your record builds free from day one — a public reputation profile is part of Pro. Public reputation rolls out as the NiceList community grows.
Simple pricing that scales with you
Free covers unlimited units, and you run it yourself. Upgrade when you want NiceList to run it for you: repairs dispatched and rent chased.
unit
Sets the Plus and Premium prices below. More than 100? Type your number.
Free
$0/mo
Unlimited units. You run it yourself.
- Unlimited properties + units
- Listings with a share link + QR code
- Online rental applications
- Use your own Checkr account
- Unlimited repair requests
- Manual dispatch — you approve each job
- Pro Bench + bidding
- Invite your own pros to NiceList
- Tenant portal + invites
- ACH rent collection (at processing cost)
- Income & expense tracking
- Documents + messaging
- Activity timeline
- AI assistant chat
Plus
$19.99 /mo
for 1 unit · about $19.99/unit
- Everything in Free
- AI auto-dispatch + approval rules
- Rent reminders, late follow-ups + autopay
- Lease builder + remote e-signatures
- Full repair history + photos
- Public landlord profile + On the NiceList badge
- Priority support
Premium
$143.99 /mo
for 1 unit · about $143.99/unit
- Everything in Plus
- AI leasing chat on your profile, listings and website
- AI answers questions and books showings
- AI texting, messaging and automations (coming soon)
- Automated texting for showings, rent due reminders, repair requests and more
- Automated missed-call text-back on listing inquiries
- AI voice receptionist
- AI voice manages repair requests
- AI voice answers listing questions and books showings
Free covers unlimited units. Plus is $19.99/mo for your first unit, +$6 for each unit up to 20, and +$4 for each unit after 20. Premium (coming soon) is Plus + $124/mo for all three AI add-ons (+$2.50 per unit past 10). Each AI add-on is $59/mo for up to 10 units, +$1 per unit after. Pros bid free; a free-plan pro you pick pays NiceList an introduction fee (the first 3 jobs from pros you invited are fee-free). Nothing is added to your bill. Rent fees pass through at cost on every plan: the bank's processing fee (0.8%, max $5/payment) and Stripe's deposit-account fees ($2 a month, plus 0.25% + 25¢ a day on payouts). Tenants never pay to pay rent.
Compare all features
Free $0 | Plus from $19.99/mo | Premium Plus + $124/mo | |
|---|---|---|---|
| Repairs & pros | |||
| Unlimited repair requests | Included | Included | Included |
| Pro Bench + bidding | Included | Included | Included |
| Invite your own pros | Included | Included | Included |
| Dispatch | Manual | AI auto-dispatch | AI auto-dispatch |
| Routine maintenance bids | Included | Included | Included |
| Full repair history + photos | — | Included | Included |
| Leasing | |||
| Listings with share link + QR code | Included | Included | Included |
| Online rental applications | Included | Included | Included |
| Approve → tenant invite | Included | Included | Included |
| Lease builder + e-signatures | — | Included | Included |
| Use your own Checkr account | Included | Included | Included |
| Rent collection | |||
| Bank-transfer rent collection | Included | Included | Included |
| Bank processing fee (0.8%, max $5) | At cost | At cost | At cost |
| Automated rent collection + autopay | — | Included | Included |
| Rent reminders + late follow-ups | — | Included | Included |
| Rent tracking dashboard | Included | Included | Included |
| Tenants & bookkeeping | |||
| Tenant portal + invites | Included | Included | Included |
| Income & expense tracking | Included | Included | Included |
| Documents + messaging | Included | Included | Included |
| Activity timeline | Included | Included | Included |
| 24/7 AI assistant | Included | Included | Included |
| Reputation & support | |||
| Public landlord profile + On the NiceList badge | — | Included | Included |
| Priority support | — | Included | Included |
| AI + automations | |||
| AI Leasing Chat & Showings | $59/mo + $1/unit past 10 | $59/mo + $1/unit past 10 | Included |
| Messaging & Automations (coming soon) | $59/mo + $1/unit past 10 | $59/mo + $1/unit past 10 | Included |
| AI Receptionist | $59/mo + $1/unit past 10 | $59/mo + $1/unit past 10 | Included |
Plus pricing
- First unit
- $19.99/mo
- Units 2–20Each additional unit
- +$6/mo
- Past 20 unitsEach additional unit
- +$4/mo
- Free planAny number of units
- $0
- AI add-onsEach covers 10 units, then +$1/unit
- $59/mo
- Premium (coming soon)Plus + all three AI add-ons; +$2.50/unit past 10
- Plus + $124
Rent payments
- TenantsPaying rent by bank transfer, autopay included
- Always free
- Bank processing fee0.8%, max $5 per payment, every plan
- At cost
- Stripe deposit-account fees$2 a month, plus 0.25% + 25¢ a day on payouts. Stripe's own fees, passed through at cost
- At cost
Pros & screening
- Bids from prosThe pro you pick covers any introduction fee
- Free
- Applicant screeningCredit, criminal + eviction through your own Checkr account. Paid to Checkr directly by you or, where local rules allow, the applicant
- Checkr pricing
Frequently asked questions
Yes. The Free plan covers unlimited properties and units: listings, online applications, repair requests, the tenant portal, documents, messaging and ACH rent collection at the bank's processing cost. You approve and dispatch each repair yourself.
Plus is $19.99 a month for your first unit, plus $6 for each unit up to 20 and $4 for each unit after that. It adds automatic repair dispatch with approval rules, rent reminders and autopay, and a lease builder with e-signatures.
Your tenant reports the problem with photos, NiceList sorts it by trade and urgency, and the job goes to pros on your bench, including pros you invite yourself. You compare bids and approve, or set rules so routine jobs dispatch on their own.
No. Tenants never pay to pay rent on NiceList. The bank's processing fee (0.8%, capped at $5 a payment) passes through to the landlord at cost on every plan.
Yes. Invite the pros you already use and they join your bench free. The first three jobs from pros you invited carry no introduction fee.