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How NiceList text messages work: what we send, how to opt in and out, and how we protect your number.
These SMS Terms cover text messages sent by NiceList ("NiceList", "we", "us"), and text messages that service providers ("Pros") send through NiceList's Phone & Texting feature.
Account and service messages about your NiceList activity: new jobs and bids, repair and request updates, "did you hire them?" check-ins, payment reminders, and new-message notices.
A Pro who uses NiceList Phone & Texting can text you from their business number about work you have asked them about: quotes, scheduling, reminders, invoices, and replies to your messages. Those messages are sent on the Pro's behalf, and each Pro's number is a separate program.
You opt in to NiceList alerts by entering your mobile number and checking the text-message box in your account settings or on a request form. The box is never pre-checked, and agreeing is not a condition of using NiceList or buying anything. You opt in to messages from a Pro by giving that Pro your mobile number and agreeing to receive texts from them (for example, on their booking or quote form, in person, or by texting their business number first).
Message frequency varies with your activity. Message and data rates may apply. Check your mobile plan for details.
Reply STOP to any message to stop receiving texts from that number. You will get one message confirming you have been unsubscribed, and no further texts from that number. Opting out of one Pro's messages does not opt you out of NiceList alerts or other Pros, and the reverse. Reply START to opt back in. You can also turn NiceList text alerts off in your account settings.
Reply HELP to any message for help, or email support@nicelist.ai.
Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile number or text-messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. We share it only with service providers that help us deliver messages (such as our SMS carrier) and as described in our Privacy Policy.
You must be 18 or older and the account holder or authorized user of the mobile number you enter. We may change these terms by posting a new version here; continuing to receive messages after a change means you accept it.
NiceList, 9511 Angola Ct. #308, Indianapolis, IN 46268. Questions: support@nicelist.ai.
